With Aptly, you can create shared inboxes like [email protected] or [email protected] to manage communication as a team, route messages to the right people and get more done. 

Shared inboxes are the most efficient way to communicate as a team and they’re easy to set up. Simply connect an existing inbox from Gmail or Microsoft or create a new one and invite teammates to access.

Click here to learn more about Shared Inboxes and how they can improve your team communication.

How to set up a Shared Inbox (Admin only) 

  1. Click the settings icon in the bottom left corner. 
  2. Click Shared Inboxes from the left hand menu.
  3. Depending on which email provider the shared inbox is from, click Connect Microsoft Account or Connect Gmail Account.
  4. In the pop-up window, enter the email address you’d like to connect and sign in.
  5. Name your inbox, select a color and the users you would like to access the inbox. 
  6. Enable Content Parsing, Action Item Parsing and Auto Categorization.
  7. If you'd like to automatically create cards for parsed items, select the board you'd like to create cards on from the drop down menu.
  8. If applicable, select the inbox calendar from the drop down menu.
  9. Click Save.

Congratulations! You just set up your first shared inbox!

Once the shared inbox has been added to Aptly, the From box in the composer window will have a drop down arrow. Here you can pick the address you want as the From address.

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