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CSAT Surveys and Happiness Dashboard

CSAT Surveys and Happiness Dashboard

Using Archive, Customer Satisfaction Surveys and the Happiness Dashboard

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6 articles in this collection
Written by Sina Shekou

Enable Customer Satisfaction Surveys (CSATs)

Keep a pulse on resident and/or owner sentiment and identify customer service training opportunities with your staff
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Written by Sina Shekou
Updated over a week ago

What is CSAT?

The customer satisfaction score that is a happy resident KPI
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Written by Sina Shekou
Updated over a week ago

Happiness Dashboard

Happiness simplified; a highly visible way to see overall real-time sentiment and sentiment trends.
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Written by Sina Shekou
Updated over a week ago

Using Customer Satisfaction Surveys (CSAT) for Resident Feedback

How CSAT surveys are collected and where to view and analyze results
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Written by Sina Shekou
Updated over a week ago

Collect More Feedback with Ad Hoc CSAT Surveys

Use Aptlets to send Customer Satisfaction (CSAT) Surveys as needed and unrelated to an email conversation.
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Written by Sina Shekou
Updated over a week ago

Why does the Happiness Score Matter?

Boost resident relationships, increase renewal rates, improve online reputation and identify areas of improvement with the Happiness Score
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Written by Sina Shekou
Updated over a week ago
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