Aptly Inbox

All about the Inbox

13 articles in this collection
Written by Sina Shekou and Christina

Inbox Basics

Inbox Basics

Learn how the basic functions of the inbox work in Aptly

Written by Christina
Updated over a week ago

My Inboxes View

My Inboxes = Your Personal Inbox + Assigned Conversations+ Shared Conversations

Written by Sina Shekou
Updated over a week ago

Responding with Communication Templates

Save time, maintain a brand, and communicate with contacts in one professional voice.

Written by Sina Shekou
Updated over a week ago

Analyze Emails with Inbox Workflows

Turn emails into action and don't let messages sit in the inbox

Written by Christina
Updated over a week ago

Inbox Organization

Move Emails to Imported Folders

Aptly imports Folders from your back-end email provider. Move emails into a preexisting folder in Aptly.

Written by Sina Shekou
Updated over a week ago

Conversation Reminders

Add reminders to email and SMS conversations to get a notification for follow up

Written by Sina Shekou
Updated over a week ago

Keep your Inbox Tidy with Snooze

Quiet a conversation and designate a time for it to come back on your radar.

Written by Sina Shekou
Updated over a week ago

Inbox Collaboration

How to Assign a Conversation

Assign conversations to the right teammate and know exactly who’s following up

Written by Sina Shekou
Updated over a week ago

How to Share a Conversation

Eliminate inbox clutter with the Share feature in Aptly.

Written by Sina Shekou
Updated over a week ago

Using Comments

Instead of creating new threads with forwards or CC's, use Comments to collaborate and chat with your team

Written by Sina Shekou
Updated over a week ago

Relating a Conversation

Add a conversation to an Aptlet making the conversation public to your team

Written by Sina Shekou
Updated over a week ago

Unfollow a Conversation

How to close or remove a Mention from your view.

Written by Sina Shekou
Updated over a week ago

Organize Emails with Topics

Topics allow you to label and group similar conversations for easy viewing.

Written by Sina Shekou
Updated over a week ago